Effective 22 July 2026
These terms govern your use of Fivesay (fivesay.com). By using the service you accept them. If you use the service on behalf of a company, you confirm you are authorized to bind it.
Fivesay is operated by Nómi ehf., a private limited company registered in Reykjavík, Iceland (registration details available from the Icelandic company registry). Contact: hello@fivesay.com.
Fivesay is a tool for running anonymous pulse surveys with teams. The free tier requires no signup — a manager creates a pulse and shares the link themselves. Registered users can additionally save mailing lists, deliver surveys by email and collect results in a dashboard. A paid tier (Pro) may be introduced under separate terms.
The service evolves. We may add, change or discontinue features, with reasonable notice where a change materially affects registered users.
Registration requires a work email address — addresses from consumer email providers (e.g. Gmail, Outlook.com) are not accepted. Sign-in uses a Google or Microsoft work account, or a single-use code sent by email; you are responsible for keeping your mailbox secure and for all activity under your account.
The service is intended for honest measurement of how people you have a genuine working relationship with are doing. You must not:
Any attempt to defeat respondent anonymity is a material breach and grounds for immediate termination.
When you survey your staff, you (or your company) are the data controller for that processing under data-protection law. You are responsible for informing employees about measurements, having a lawful basis, and handling results fairly. Fivesay results are an aggregate signal about a group — not an assessment of individuals and not a basis for decisions against any specific employee.
We never store names, email addresses, IP addresses or device data with answers, and results never unlock until at least 5 answers have arrived, updating only in steps of 5 thereafter. This floor is fixed and not configurable — by us or by you. In return, you commit not to attempt to trace answers to individuals.
Mailing lists and other data you enter remain yours. We take only the rights needed to operate the service for you. Handling of personal data is described in our privacy policy, and for registered customers our data processing agreement (fivesay.com/dpa) additionally forms part of these terms.
The software, the question bank, the Fivesay brand and all service content belong to Nómi ehf. or its licensors. You receive a limited, non-transferable right of use for as long as you use the service.
The service is provided “as is”. The free tier carries no guarantee of continuous availability or data retention. Fivesay's items are grounded in established constructs from organizational psychology, but results are an informative signal — not psychological, medical or legal advice.
To the extent permitted by Icelandic law, the total liability of Nómi ehf. in connection with the service is capped at the amount you paid for it in the preceding 12 months (ISK 0 for the free tier). Nómi ehf. is not liable for indirect or consequential loss, such as lost business or lost data, except in cases of intent or gross negligence.
You may stop using the service and request account deletion at any time. We may suspend or terminate access for breach of these terms — with prior warning where appropriate, but immediately for serious breaches (e.g. spam or attempts to defeat anonymity). On termination, data is handled as described in the privacy policy.
We may update these terms. Material changes will be announced to registered users by email or in the service with reasonable notice. Continued use after the effective date constitutes acceptance.
These terms are governed by Icelandic law. Disputes that cannot be resolved amicably shall be brought before the District Court of Reykjavík (Héraðsdómur Reykjavíkur).